Last week was one of those weeks. I tell all on One Year of Letters.
January 13, 2016
We say these words when a friend or loved-one screws up, but “It happens to the best of us” sounds like a lie when the screw-up is oneself. In my professional life, I’m frankly used to patting myself on the back, not kicking myself in the keister. Last week, there was a keister day that had me repeating “It happens to the best of us” like a mantra while my brand new Fitbit recorded a racing heart.
I don’t often screw up, but this one was a doozy. An important client contacted me about a major snafu—why did a particular publication say “X” instead of “Y”? I confidently responded that “X” had been the direction the publication team had decided upon, and I asserted I had an audiotape of a conference call to back that up. I offered to transcribe…
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